Behind the brand – #01

Hi Team!

From left to right, Anna, Laura, Katalina, Vicki, Gemma & Becky.

This is our wonderful Second Nature Swimming team (all except Luke who was busy being looking after a 1 week old newborn)!

We had our first team meeting of the year (with lots of tea and coffee) to introduce new members of the team and to set up all of our plans for the year. Last year we were very lucky to bring myself, Vicki and Luke on board. I am SNS’s Digital Media Designer, Vicki is our Customer Experience Officer and soon to be instructor and Luke is an instructor too.

What are we working on…

Work is nearly complete on a brand new booking system which will allow you to manage your bookings on an app meaning you will be able to see all of your upcoming lessons and book more too!

We are also finalising dates for when we are starting up our open water lessons again and also for our beach day(s) later in the year. The open water lessons are a fantastic opportunity to experience an environment completely different to a swimming pool but with the safety of an instructor being by your side to guide you the whole time.

The beach day was a massive hit last year. We had clients that have never been in the sea before, swim with their instructor and even go paddle boarding after. It was a fantastic day and we can’t wait to do it again. More info on both of these as soon as we have it. Check out the picture below!

Beach Day 2022

We’ve also got a number of staff training days coming up so that we can maintain the high standard of delivery that we aim to provide all of our clients (pictures of that coming soon too)!

And lastly, we have released more adult classes at Solihull and also have good availability for children’s classes at Sutton.

Please don’t hesitate to get in touch with any questions or queries. I’ll be back in touch next month!

Instructor Shout Out’s

Each month, our instructors will be choosing one of their clients to give a shout out to, to celebrate their achievements in the pool!

*Gracey + Klea*
Two little girls that deserve a shout out. They have been coming to lessons once, sometimes twice a week for the past few months and both have lessons with me and Bec. They have come on so much and they both always come to their lesson so happy and ready to learn. They listen and take everything in. They really are a pleasure to teach.
~ Gemma (Instructor)
 
*Oliver*
He has always been petrified of water and never wanted to go in the water even with armbands on for fun. He started lessons back in the summer and has just smashed his 5m! Amazing achievement!
~ Becky (Instructor)
 
*Shazia*
Big shout out to Shazia who has learnt how to swim on her back with her head up and we’re now mastering the breathing in breaststroke! She began with no prior experience of swimming and so the first class was all about understanding how the water works and how exactly to control your body. She looks confident in the water now and she’s said she’d like to come to the lake with us when we begin our open water swimming!
~ Katalina (Instructor)